How to Place an Order

Ordering at Barnhill Bolt is fast and secure. Just follow these five simple steps to place your order.
  1. To add an item to your shopping cart, click the Add button on any page where it is available.
  2. Next, check the items in your basket. You can change quantities, remove items and review detailed descriptions.
  3. When you are satisfied with your order, click Checkout. Fill in the information form and click on continue.
  4. On the last checkout page; select your payment method and preferred shipping method. If you want, you can send a message with your order.
  5. Click on Continue to receive an invoice that you can print for your records. You are done!
Barnhill Bolt will send you an order confirmation via e-mail. An account is automatically created for you once you place your first order so you won't have to enter all the information again (except credit card info) when you order next.

How to Open a Trade Account

To use a Purchase Order and receive an invoice, you must open a Trade Account. Print out the credit application, complete it, sign it, and fax it back to 505-888-1559. We will usually contact you within 2-3 business days with approval and a user name and temporary password for your account. If you apply for a new trade account, we will create your online account for you!

How to Open an Online Account

To save time as a credit card customer, you may want to create an online account to track your order history and to keep a record of your billing and shipping information. Click on Create Online Account and fill out the form. If you apply for a new trade account, we will create your online account for you! If you are a pre-existing trade customer, email us or call 505-884-1808 and we will set up an account for you. If you have an a pre-existing online account and wish to open a trade account with us, just email us or call 505-884-1808.

Payment Options

All prices are listed in US dollars. We accept American Express, Discover, MasterCard and Visa for whatever payment option you choose:
  • Online payment over our secure serve
  • Print and fax your order to 1-505-888-1559
  • Select "Call Me" to give us your payment option over the phone.
  • Call 800-472-3900 to order by phone from New Mexico or elsewhere in the U.S.
We accept purchase orders from clients with established trade accounts only. Apply for a trade account now.

Online Security

Barnhill Bolt knows that security is the first priority of e-commerce. Our secure server software (SSL) encrypts all your information before it is sent over Internet. After it's received, your order and credit card information are archived on a secure server that is not connected to the Internet.

$25 Minimum Order

If your extended total before shipping is less than $25, we automatically increase the total to $25. The total cost of your order is equal to the price of your items plus shipping cost. You will find estimated shipping costs on the checkout pages.

Returns Policy

You may cancel unshipped items by email, phone or fax. Please include your order number:
E-mail: dee@barnhillbolt.com
Phone: 1-800-472-3900 or 505-884-1808
Fax: 505-888-1559 For returns, please request authorization by email, or call 505-884-1808. We will give you a full refund, less freight, on items returned within 30 days of receipt of order.
You may return:
  • Any fastener in its original condition and in the original container
  • All fasteners that are lot-traceable (i.e., has a lot number on the outside of the container) as long as they are in the original container
  • There are no returns on tools (drill bits, taps, etc.) or on any industrial product (LOCTITE, LPS, etc.)
  • Minimum of 10% restocking fee will apply.

 

We process returns and refunds only for items purchased from Barnhill Bolt.
After obtaining RMA, please ship the return to:
Barnhill Bolt Co., Inc.
2500 Princeton N.E.
Albuquerque, NM, 87107
USA
Note: Please include your delivery receipt with the return. If you do not have it, please write your order number on a separate piece of paper and include it.
We will notify you by email of your refund once we have received and processed the returned item. We refund shipping costs only if the return is a result of our error.

Privacy Policy

At Barnhill Bolt, we are committed to protecting your privacy. We use the information we collect to process orders and to provide a more personalized shopping experience.
  • We need your name, e-mail address, billing address, shipping address, credit card number, and expiration date to process and fulfill your order and to notify you of your order status.
  • We do not sell, trade, or rent your personal information to others.
  • We do not send unsolicited email of any type. We will only use your email address to confirm your orders or correspond with you about issues concerning an existing order.
You can select whether you want to receive occasional emails from us regarding new products or special offers. Barnhill Bolt may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Barnhill Bolt may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Barnhill Bolt, our users, or others.

Cookies

"Cookies" are small pieces of information stored on the hard drive of your own computer. Our cookies do not contain any personal identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them. You may update or change information related to your Barnhill Bolt account by changing it in the checkout area of the shopping basket, or changing it in your password-protected optional online account at any time. Set up an online account now or log-in to your existing account.

Your consent

By using our Web site, you consent to the collection and use of this information by Barnhill Bolt. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think

Barnhill Bolt welcomes your questions and comments. If you didn't find the answer to your question on this page, please email us. We'll be happy to help you.