How to Place an OrderOrdering at Barnhill Bolt is fast and secure. Just follow these five simple steps to place your order.
How to Open a Trade AccountTo use a Purchase Order and receive an invoice, you must open a Trade Account. Print out the credit application, complete it, sign it, and fax it back to 505-888-1559. We will usually contact you within 2-3 business days with approval and a user name and temporary password for your account. If you apply for a new trade account, we will create your online account for you!
How to Open an Online AccountTo save time as a credit card customer, you may want to create an online account to track your order history and to keep a record of your billing and shipping information. Click on Create Online Account and fill out the form. If you apply for a new trade account, we will create your online account for you! If you are a pre-existing trade customer, email us or call 505-884-1808 and we will set up an account for you. If you have an a pre-existing online account and wish to open a trade account with us, just email us or call 505-884-1808.
Payment OptionsAll prices are listed in US dollars. We accept American Express, Discover, MasterCard and Visa for whatever payment option you choose:
Online SecurityBarnhill Bolt knows that security is the first priority of e-commerce. Our secure server software (SSL) encrypts all your information before it is sent over Internet. After it's received, your order and credit card information are archived on a secure server that is not connected to the Internet.
$25 Minimum OrderIf your extended total before shipping is less than $25, we automatically increase the total to $25. The total cost of your order is equal to the price of your items plus shipping cost. You will find estimated shipping costs on the checkout pages.
Returns PolicyYou may cancel unshipped items by email, phone or fax. Please include your order number:
Phone: 1-800-472-3900 or 505-884-1808
Fax: 505-888-1559 For returns, please request authorization by email, or call 505-884-1808. We will give you a full refund, less freight, on items returned within 30 days of receipt of order.
You may return:
We process returns and refunds only for items purchased from Barnhill Bolt.
After obtaining RMA, please ship the return to:
Barnhill Bolt Co., Inc.
2500 Princeton N.E.
Albuquerque, NM, 87107
Note: Please include your delivery receipt with the return. If you do not have it, please write your order number on a separate piece of paper and include it.
We will notify you by email of your refund once we have received and processed the returned item. We refund shipping costs only if the return is a result of our error.
Cookies"Cookies" are small pieces of information stored on the hard drive of your own computer. Our cookies do not contain any personal identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them. You may update or change information related to your Barnhill Bolt account by changing it in the checkout area of the shopping basket, or changing it in your password-protected optional online account at any time. Set up an online account now or log-in to your existing account.
Tell us what you thinkBarnhill Bolt welcomes your questions and comments. If you didn't find the answer to your question on this page, please email us. We'll be happy to help you.